Conclusion

     AT&T is a company that has advanced technology available to them for profit maximization purposes. Since AT&T is connected to Wi-Fi as well as their own cell towers, they have fast connection to the internet and any application that needs to be intertwined. With handheld technology slowly taking over the industry, AT&T has been able to utilize the mobile age to their utmost advantage and integrating their Information system OPUS mobile and OPUS, to make it easy for any employee to update and look up crucial information. OPUS connects customer service, business care, porting department and the credit and activation.

    With mobile technology, there is also another way for security breaches to happen. Misplacement of mobile equipment, Intrusion through the Wi-Fi network and even selling information. AT&T has taken measures toward human error and even criminal acts. Securities such as, employee identification name and number and customers with valid state photo ID to avoid any fraud.

    This kind of company needs up to date information systems that integrate different departments because they rely on accounts receiveable. If the inputs are wrong and no one knows, they will be short on generating revenue. Not only do they need the latest systems, they will also need to have employees trained to date, to operate smoothly and with minimal errors.